告知放假时间:

Dear Customers,

Please be informed that our company will be closed from 假期第一天 to 假期最后一天 for Chinese New Year holiday. Normal business will resume on 开工第一天.

Any orders placed during the holidays will be produced by 复工开工时间. To avoid any unwanted delay, please place your order in advance, and the shipping cut-off date is 货运截止日期.

Thank you for your understanding and support. We wish you the very best for the New Year!

催促客户付款:

Dear XXX,

As you know the goods are ready for shipment, and we are worried about the freight rates going up towards CNY Holiday, please expedite the payment so we can proceed.

建议提前下单:

Dear XXX,

Please note we will begin our holiday for Chinese New Year from XXX to XXX. We suggest you place orders in advance, and we could arrange pre-production process accordingly.

Kindly contact our sales rep for any issues in this period. Sorry for the inconvenience of you!

提醒物流延期:

Dear valued customer,

According to the coming Chinese New Year, I would like to remind you that, the package would be delayed during this time.

We appreciate your understanding and patience. You are also welcome to contact us about more solutions.

邮件自动回复:

Dear XXX,

Your mail is well received. Our CNY Holidays last from XXX to XXX. I will get back to you once coming back to work. For anything urgent, please text me on WeChat, WhatsApp or simply call me.